CSC: Tools of business: Training and Consulting

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This book summarizes the experience of local trainers and consultants in the business - from the recruitment, motivation and training to advise managers at various levels and the Organization as a whole. "Close-up" is represented by "tools" - business training itself Shih Roca subjects: the skills of self-regulation and effective interaction, formation of image and corporate culture to work with the media, partners and customers. Of particular interest are the examples of business and orgkonsultantov in real-related organizations in the solution of specific problems.

The book has three distinct destination: entrepreneurs and managers can learn about the wide range of possible organizational consulting and training, trainers and consultants from entail a lot of useful information in the dialogue with experienced colleagues. And for those who are trained Menage-cop and counseling and are interested in the psychological aspects of the business, the book will help co-rientirovatsya future field of professional activity.


GREAT BOOK !!!



Contents


Some ways to grow wiser with pleasure. Foreword L. Krol and E. Purtova

1. Training and Consulting: some principles

-Korporativny Training - a tool of control. M. Klarin

-Organizatsionnoe Development as an approach to management and counseling. Mikhail Ivanov, D. Shusterman


2. Technology selection and incentives for staff

Search and selection of the personnel with the help of external consultants. Mikhail Bogdanov.

-Reception At work and human resources audit. P. Buckow

-Sample Work with the management team in a crisis situation (Case Study). N. Tumashkova, B. Masters

-Psihologicheskie Aspects of incentives for staff. B. Masters, N. Tumashkova

- "Velvet Revolution" in the individual company (Case Study). D. Dyakov, Yu Pass


3. Training

-Treningi And their impact on the careers of employees. Belokurova M., A. Gavrilov

-Master Class telephone communication. E.Mihailova

-Zagadki Effective sale. P. Buckow

-Stressmenedzhment. M. Ginsburg

-Trening Coaches. L. Krol, E. Mikhailov


4. Development of mechanisms of control in training and consulting

Effectively meeting: structure and procedures. Substantive aspects of the training for managers B. Masters

-Vystraivanie Structured management system in the company (Case Study). M. Zhukov, D. Hrenov

-Strategy effective influence. M. Ginsburg (<---------- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!)


5. On the development of corporate culture

-To The issue of corporate get-togethers. N. Tumashkova

-Use Of metaphors in organizational consulting and training. B. Masters, N. Tumashkova


6. Work with the image and other PR-technologies

-Why Do we need the image? M. Ivanov

-Imidzh As the zone of proximal development of the company: From PR-tool of corporate culture. N. Tumashkova

-Trening On interaction with the media. B. Masters, N. Tumashkova

-Psihologicheskie Models in advertising. P. Buckow

-Predvybornaya Campaign: cultural activity approach. Semenov, V. Zaretsky

VIP-training. L. Kroll


-From A scientific consultant. Instead of an epilogue E. Alekhine

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