How to open food delivery

the book-"How to open food delivery"
- This book contains basic knowledge on the creation and development of business for the delivery of ready meals to a turnover of 1 000 000 rubles a month.
In this book you will find the detailed analysis and step-by-step guidance, it can be compared with the map, after reading which you will know in what direction to move.
The items in the table of contents of the book are referenced, so you can always jump to the desired section.
The structure of the book:
I. Production:
• Business partners
• Accounting
• Metrics
• Security
• Room Equipment and Menu
• The room
• Rent

• Menu development
• Suppliers products
II. STAFF:
• The working conditions of the staff
• Administrators
• Cooks
• Chef
• The candidate's testing
• Couriers
• Cleaners
• Freelancers
• How to find and hire employees
• Interview
• Internship
• Award
• Communication
• Penalties
• Dismissal
III. MARKETING:
• What's your thing?
• What should be the advertisement
• Product range
• "Front" and "Back" item
• Increase the average bill
IV. ATTRACTING CUSTOMERS (lead generation):
• Booklets and unaddressed mailings
• Booklets with your menu
• How to order unaddressed newsletter
• Unaddressed mailings on their own
• Website
• Social networking
• How to create a Vkontakte Community (vk.com)
• Twitter and Facebook
• "Instagramm"
• Internet sites
• Aggregators
• Reference
• How to host on web sites
• Reviews
• Bots
• Tenders
• Partners
• Exhibitions
• Sponsorship
V. CUSTOMER SERVICE:
• Providing favorable conditions to buy?
• Don't interrupt a customer to make a call
• Ringback tone
• Let the client be ordered online
• Let the customer buy if he has already come to you
• Encourage repeat purchases and recommendations
• Acquiring
• Loyalty program
• Coupons
• Difficult clients
• The scheme of "closure" of negative reviews