A promotional code, a coupon that gives a 20% discount on the cloud Service Desk system ITSM 365

A 20% discount is provided for any tariff with the first subscription for at least 3 months. There is also an unlimited 10% discount on subsequent renewals.

How to use the offer:
Fill out the application form for the trial version of the product.
After submitting the form, a manager will contact you, to whom you will have to inform the available promo code and the selected tariff.
Upon signing the contract and invoicing, you will receive the specified discount.

ITSM 365 is an online service for flexible management of IT service and incoming requests from users.
The service fits optimally into the structure of IT services from 5 people. ITSM 365 allows you to optimize the following processes:
Service Desk management, including management of tickets, incidents, events;
problem and change management;
management of corporate and assigned tasks;
configuration management;
service management and service delivery levels (SLA);
knowledge base management;
keeping records of the labor costs of IT specialists;
convenient dashboards;
accounting of IT assets.
The solution contains:
self-service portal;
mobile app;
reports and dashboards;
event notifications;
integration with LDAP directories and MS Active Directory.


Service contracts and billing
INDIVIDUAL SLA PARAMETERS
Record in the parameters of the contract individual terms of service for each client or client branches.
PRICE LISTS FOR WORKS
Generate individual price lists for clients and use them when forming the specification of works.
SERVICE PERIODS
Keep track of monthly fees and work of long-term contracts, dividing them into periods.
CONTRACT REPORTS
A ready-made set of reports and dashboards for the quality control service.
Customer management

BASE OF CLIENTS AND CONTACT PERSONS
Save data about clients, client employees in the system, provide the client with access to his personal account to work with requests through the portal and mobile application.
OBJECTS OF SERVICE
Keep records of customer service objects, history of work performed. Consider the time zone of your facilities when planning your work.
CUSTOMER EQUIPMENT
Keep records of serviced equipment with customers.
REGULATORY WORKS
Set up a schedule for periodic maintenance.

And more on itsm365.ru